I89 Privacy Policy — How We Keep Your Data Safe

I89 (referred to as "we" or "the platform") is a trusted online gaming service for people in Bangladesh. When you use our website and mobile app, you share certain information with us. Handling that information responsibly is one of our highest priorities.

This Privacy Policy applies to all i89 services, websites, mobile apps, and related platforms. By using i89, you are considered to have agreed to this policy.

• This policy is built in accordance with international data protection standards.
• Nothing is done beyond what we collect.
• You will be notified in advance of any policy changes.
• You are always welcome to reach out to us with any questions.

I89 collects specific information to provide its services and manage your account. Below is a detailed breakdown of what data is collected and why.

I89 only collects information that is strictly necessary to provide its services. We do not request excessive or irrelevant data.

Information collected from you is used solely for the purposes listed below. We never use your data for anything beyond these purposes.

• Account Creation & Verification — For registration, login, and identity verification.
• Payment Processing — To process deposits and withdrawals securely.
• Customer Support — To address your questions and resolve any issues.
• Fraud Prevention — To protect your account and detect suspicious activity.
• Legal Obligations — To meet regulatory requirements.
• Service Improvement — To enhance your overall platform experience.
• Promotional Communications — To send you offers only with your consent.

I89 never sells your data. However, we may share limited information with trusted partners where necessary to deliver our services.

• Payment Providers — Only the information necessary to complete transactions.
• Identity Verification Services — Third-party verifiers for the KYC process.
• Law Enforcement — In response to a court order or legal obligation.
• Security Services — Providers of fraud detection technology.

Every third-party agreement includes data protection clauses. They are not permitted to use this information for any purpose beyond what i89 has authorized.

I89 uses industry-leading technology to protect your data. Our security framework operates across multiple layers.

• 256-bit SSL Encryption — All data transfers are encrypted.
• Two-Factor Authentication (2FA) — An additional layer of security for your account.
• Regular Security Audits — Periodic reviews conducted by independent third-party experts.
• Firewall & DDoS Protection — Protection against cyberattacks at the server level.
• Data Masking — Sensitive details such as card numbers are partially masked.
• Access Control — Only authorized personnel can access your information.

That said, no platform can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

I89 uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser.

• Essential Cookies — Essential for login sessions and security.
• Functional Cookies — To remember your language preferences and settings.
• Analytics Cookies — To collect platform usage statistics.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.

As an i89 user, you have specific rights over the data we hold about you. To exercise any of these rights, please contact our support team.

I89 takes the strongest possible protective stance toward minors (under 18).

• No one under 18 may open an account on i89.
• Age verification is required at registration.
• No data from minors is knowingly collected.
• Any account found to belong to a minor will be closed immediately.

I89 retains your data only for as long as needed. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Data — For as long as your account remains active.
• Transaction Records — Minimum 5 years (legal obligation).
• Inactive Account — Data may be deleted after 3 years of inactivity.
• Support Contact — 1 year after an issue is resolved.

Upon a request to close your account, all data beyond what is legally required will be deleted within the designated timeframe.

Use the details below to submit any questions, objections, or rights requests related to this Privacy Policy.

• Email: [email protected]
• Live Chat: Available on i89 24/7.
• We aim to respond to your request within 72 hours.