Your Wellbeing Is Our Priority

Responsible Gaming at i89 — Build Safe & Healthy Gaming Habits

Gaming should be enjoyable — not a source of stress. i89 believes responsible play is the best kind of play. With our tools, guidelines, and support, you can keep your gaming experience healthy and fun.

Limit Settings Self-Exclusion Session Timer Age Verification 24/7 Support

What Does Responsible Gaming Mean?

Responsible gaming is a mindset where gaming is simply one form of entertainment — not a central part of life. It means playing within a set budget, respecting time limits, and staying aware of your own mental state.

A culture of responsible play has been at the heart of i89 since day one. We want every member to enjoy gaming — without it ever becoming a source of strain on their family life or finances.

Online gaming is growing fast in Bangladesh — and that popularity needs to be matched with awareness. i89 has taken that responsibility upon itself.

Signs of Healthy Gaming

Play purely for entertainment, stay within your budget, take a break when you lose, and make time for other activities and family.

Warning Signs

The urge to keep playing to recover lost money, cutting into sleep or meal times to game.

Need Help

Lying about gaming, falling into financial trouble, or being unable to go without gaming — if any of these sound familiar, seek help now.


I89's Responsible Gaming Tools

Take Control of Your Gaming — i89 Gives You All the Tools You Need

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Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and you can lower them at any time instantly.

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Session Time Limit

Decide in advance how long you'll play in one sitting. When the time is up, i89 will send you a reminder to take a break.

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Loss Limit

A session will automatically end once you've lost a set amount. This is the most effective way to limit financial losses.

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Cooldown Period

Take a gaming break lasting anywhere from a few hours to several days. Your account stays active during this time, but you won't be able to play.

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Self-Exclusion

If you need a long-term break from gaming, use self-exclusion. Options range from 6 months to permanent.

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Gaming History

Access a detailed history of all your gaming activity, deposits, and withdrawals — for full transparency.

Self-Assessment

Read through the questions below. If you answer yes to most of them, it may be time to reflect on your gaming habits.

Self-Assessment Questionnaire

Answer honestly — this is just for you.

1

Do you end up spending more than you planned on gaming?

2

Do you keep placing bigger bets to try to "win back" money you've lost?

3

Do you choose gaming over spending time with family or friends?

4

Do you hide things from your family or lie to them about your gaming?

5

Do you feel restless or irritable when you're not gaming?

6

Does worrying about money for gaming keep you up at night?

If you answered "Yes" to 3 or more questions, please speak with our support team. Asking for help takes courage.

How to Build Healthy Gaming Habits

1
Set Your Budget Beforehand

Before you start playing, decide the maximum amount in BDT you're willing to spend that day. Once you hit that limit, stop for the day.

2
Respect Your Time Limits

Decide in advance how long you'll spend gaming each day. Set an alarm on your phone — and stop when it goes off.

3
Play for Fun, Not for Money

Don't think of gaming as a source of income. Winnings are a bonus — losses are the cost of entertainment.

4
Don't Play Under Stress

Avoid gaming when you're feeling sad, angry, or anxious. Your judgment isn't at its best in those moments.

5
Take Regular Breaks

Take at least a 15-minute break every hour. Extended gaming in one stretch impairs your ability to make sound decisions.

How i89 Keeps You Safe

I89's Multi-Layered Approach to Responsible Gaming

Strict Age Verification

Age verification is carried out at the point of registration on i89. Minors under 18 are not permitted to open an account.

Automatic Alerts

If unusual gaming patterns are detected, our system will send you an alert.

Personal Limit Controls

You can set deposit, loss, and session limits yourself at any time from your account settings.

Dedicated Support Line

Our dedicated support team is available 24 hours a day to assist with concerns about problem gambling.

Instant Self-Exclusion

You can take a short break or a long-term pause from the platform whenever you need.

Realistic Statistics

View a full breakdown of your wins, losses, and spending — and assess your own gaming habits.

Do's and Don'ts

Subject Do ✓ Avoid ✗
Budget Decide First Don't Keep Increasing
Mental State In a Good Mood Not Out of Anger or Sadness
When You Lose Take a Break Don't Chase Withdrawals
Time Stick to Your Limits Don't Play Late Into the Night
Information Tell Your Family Don't Hide It

Responsible Gaming Checklist

  • I Play for Entertainment — Not as a Source of Income.
  • I Set a Monthly Budget — And I Stick to It.
  • I Take a Break When I'm Losing — I Don't Fall for the "Win It Back" Trap.
  • I Spend More Time with Family — I Don't Prioritize Gaming Over Everything Else.
  • I Don't Borrow to Play — I Only Play With Money I've Set Aside.
  • I Don't Play Late at Night — I Put Sleep and Health First.
  • If I Run Into Trouble, I Contact Support Right Away — You Don't Have to Figure It Out Alone.
  • I Use Limit Settings — To Keep Yourself Protected.

FAQ

Your Frequently Asked Questions About Responsible Gaming

Yes, you can set a deposit limit at any time through your i89 account settings. Reducing your limit takes effect immediately. However, increasing a limit comes with a cooldown period to prevent impulsive decisions.

Yes, any balance in your account remains safe after self-exclusion. You can make a withdrawal once the exclusion period ends or with the help of our support team.

i89 offers tools like self-exclusion, session limits, and deposit limits. Our support team is on hand to provide responsible gaming guidance. That said, if professional help is needed, we encourage you to reach out to a qualified specialist.

Approach them with empathy. Let our support team know — we're also able to assist at the request of a third party. Family members can contact i89 to request that limits be placed on an account.

No, not at all. The minimum age to register on i89 is 18. Age is verified at registration, and any account found to involve a minor is closed immediately.

Once your self-exclusion period ends, contact our support team. Your account can be reactivated after a mandatory cooldown period. This process is intentionally designed to take some time so that decisions aren't made on impulse.
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Play with Enjoyment, Play with Responsibility

I89 wants you to stay well and enjoy yourself. Gaming is truly fun when it's done responsibly. Join i89 today and set your own gaming limits on your own terms.

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